FREQUENTLY ASKED QUESTIONS
HOW CAN I PAY FOR MY ORDER?
We gladly accept all major credit cards(i.e. VISA, MasterCard etc.) or PayPal.
IS YOUR SITE SAFE AND SECURE?
YES! Our checkout page uses SSL, which ensures that all of your browsing and shopping data remains private.
HOW WILL I KNOW MY ORDER WAS SUCCESSFULLY PLACED?
All orders will receive an email confirmation with your order # and details.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
If we have the item in stock it will ship within 24-48 hours. Expected delivery is 3-7 days depending on the destination. Because some of our items are handmade by artisan vendors it sometimes can take a couple weeks to fill your order. When this occurs, we will contact you with an expected ship date.
CAN I TRACK MY ORDER?
A tracking number will be sent in your confirmation email which will allow you to track the status of your shipment.
CAN I RETURN MY ORDER?
Due to the nature of our products, all sales are final.
We offer store credit on returns and exchanges on un-used items within 20 days of receipt of purchase. Just email us at firstname.lastname@example.org if you have an issue and need a return authorization.
WHAT IF I HAVE OTHER INQUIRIES?
Your question should never go unanswered. If you still have questions or simply have something to say, send us an email at email@example.com and we’ll get back to you as soon as we can. If you are contacting us about an order, we will need your email address or order number to sort things out ASAP.